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Store Policy

SHIPPING POLICY

We normally ship individual customer orders within 3 business days, and once shipped, the shipment takes another two or three days. So expect to have your order in one week's time. If you need your order more quickly that that, email or call us. 

Return & Exchange Policy

Unfortunately, because these are personal care items, we do not accept returns. We do not accept the return of products because a customer doesn't care for the scent of the product they ordered.  

Privacy & Safety

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your purchase, to resolve problems with your order, to send updates about our company, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Wholesale Inquiries

If you are interested in carrying Giving Tree Soap products at your retail store, please inquire at thegivingtreesoap@gmail.com

Payment Methods

Payment Methods

- Credit / Debit Cards
 

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